How to make a genius bar reservation?

Are you facing some issues with your Apple devices? You might know that
Apple offers various tech support options to help its customers. These options
include support over the phone, live chat support or via email. But, if you want hands-on or personal support you can get an Apple expert as well. This might
be the case when you are facing some hardware issues such as your screen is
cracked or you got some water damage. In this case, you have to bring your
device to the Apple store to get it repaired.

Every Apple retail store provides tech support to its customers. The Genius bar
stations offer this support to the Apple customers. Geniuses, or the employees
at the genius bar, are specifically trained to help the customers having issues with
the Apple hardware and software.

If you are required to visit the Genius bars, you first have to make a
reservation. You can make this reservation online before visiting the genius bar
station. If you don’t know how to make a reservation at the genius bar station,
then you are at the right place.

Here in this article, we are going to see how we can make an appointment at
the Genius bar station. Though this is not easy, if you follow the steps, you
can book your appointment.

There are two methods to book your appointment at the genius bar – first is
through the apple support application and the second one is via the apple
support web site.

Let us have a look at each of the methods one by one.

1. an iOS device or through the apple support app
Making an appointment for a genius bar station visit via the apple support app is
the easiest way to do this. Just follow the steps mentioned below to book your
reservation at a genius bar before visiting it.

  • First of all, you need to open the apple support app. If you don’t have it
    on your device, you can download it from the Apple store for free.
  • Now, press the Get support tab.

get support

  • Now, you have to choose your device. After that go for ‘repairs and
    physical damage’. Now just choose the problem you are facing.
  • Keep in mind that for some problems you will get support via call or live
    chat sessions.


  • Now, you need to choose the Bring in for a repair option and find your
  • Select the date and time of the visit and then tap the Reserve button. Bingo,
    your appointment with the geniuses is made.


  • Now, let us have a look at the second method to book an appointment at the
    genius bar station through the apple support web site.
not have reservation
2. Making a genius bar appointment through the apple support web site.

If you don’t want to install or download the apple support app, there are no
worries. You can make your appointment with the genius bar station via the
apple support web site. Just follow the steps mentioned below to make a
reservation with the geniuses via the apple support web site.

  • – First of all, go to which is the apple’s
    genius bar website.


  • – Now, look down for the Get Hardware help link. Simply press the link to
    proceed further with the reservation.


  • – Now, choose your device or the service that you want to receive.


  • – Now, tap on Repairs and physical and select your problem. After that,
    you can press the continue button to proceed further.

select issue

  • – After that, you have to press the ‘bring in for repair’ button.

apple id

  • – They will ask you to enter the Apple ID and the password.
  • – Choose your desired location where you wish to make the visit. You can
    also search by city, zip code or simply by name. Choose the closest app
    store where you want to make the visit.
  • – Enter your desired date and time of the visit to the store.
  • – After this, your reservation with the genius bar station is made

After you have successfully made your reservation at the genius bar station,
apple will send you a confirmatory email. You can also reschedule or even

cancel the appointment. You must remember to back up your device before
you make a visit to the genius bar station.

Updated: January 25, 2020 — 9:38 am

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